Terms and conditions

Sleek Technology LTD (entity number: 13656521) and its sister company Sleek Accounting LTD (entity number: 10262742) are both referred to as “SLEEK”.

The website dashboard (the “Dashboard”) is one of the services that SLEEK provides alongside the SLEEK website (the “Website”), SLEEK’s email notifications and any information or content appearing therein to facilitate the provision of any of its corporate services or cloud-based solutions (“SLEEK Services”). Use of this Dashboard, Website, email notifications or any of SLEEK’s Services are subject to the following terms and conditions of service (the “Terms”).

BY ACCESSING OR USING ANY SLEEK SERVICES YOU ARE DEEMED TO HAVE AGREED TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY AND PAYMENT TERMS. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND ANY ACCOMPANYING RISKS AND OBLIGATIONS.

1. Definitions

1.1 “You” includes:

1. any company identified during registration on the SLEEK Dashboard and any company which will or has been incorporated using the Dashboard or which is now registered on the Dashboard and will use SLEEK’s corporate secretarial online service (a “SLEEK Company”);

2. any individual linked to a SLEEK Company whether as shareholder, director, officer, employee or user of the Dashboard on behalf of a SLEEK Company;

3. any individual or company which has registered on the SLEEK Dashboard for the use of any SLEEK Services.

1.2 “User” means any person using the Dashboard and the SLEEK Services whether on his or her own behalf or on behalf of a third party. All users represent and warrant to have the legal right and full power and authority to execute, deliver and exercise the rights and perform the obligations under these Terms on behalf of the third party.

2. Services

2.1 SLEEK provides a range of corporate services and corporate solutions using cloud-based software.

2.2 SLEEK is not a law firm and as such does not provide legal advice or any legal services.

2.3 Users may engage SLEEK to provide certain business services. These services may include any of the following:

a) company incorporation (if applicable);

b) provision of a registered office address and mailroom;

c) maintenance of statutory registers on the Dashboard in accordance with the legal requirements;

d) lodgement and payment of regulatory filings with the Companies House and Her Majesty’s Revenue and Customs;

e) preparation of all corporate decisions and resolutions in connection with the governance of a SLEEK Company;

f) filing all changes relating to a SLEEK Company, including but not limited to change of officers, shareholders, share capital, registered office, particulars of officers or shareholders, or the Constitution;

h) provision of accounting services, including, but not limited to:

i. preparation of management report;

ii. preparation of annual unaudited financial statements (including directors’ statement, profit and loss statement, balance sheet statement, change in shareholders’ equity, and notes to financial statements);

iii. maintenance of general ledger, accounts payable ledger, accounts receivable ledger, and fixed assets ledger; and

iv. perform bank and other accounts reconciliation;

i) provision of payroll services, including, but not limited to:

i. salary calculation on a monthly basis;

ii. salary payment to employees via issuance of cheques or through bank transfer;

iii. automatic generation of monthly pay slips for employees;

iv. Pension Provident Fund (PPF) or any other mandatory contribution registration and monthly/yearly management;

v. issuing income summary for personal tax including statutory annual filing;

vii. maintenance of payroll file for each employee; and

j) provision of additional payroll services, including, but not limited to:

i. tax computation to calculate tax liability of the Company;

ii. preparation of corporate tax summary for the Company’s approval; and

iii. preparation of tax forms for Company’s submission.

2.4 By appointing SLEEK as the User’s company secretarial service provider, SLEEK shall carry out, or appoint one of its employees to carry out, the duties of a company secretary in accordance with the laws of England and Wales.

2.5 SLEEK shall only provide company secretarial services as requested by the User from time to time orally, in writing or any other manner in which SLEEK may accept. The User agrees that SLEEK has no liability to the User for any loss or damage arising out of or in relation to SLEEK providing company secretarial services in accordance with User’s instructions or these Terms, which shall take precedence.

2.6 SleekSign is a SLEEK Service which allows Users to send and sign documents electronically.

2.7 Users may use SleekSign in conjunction with other SLEEK Services or as a standalone service in accordance with these Terms and any other terms and conditions which may be added or amended from time to time.

2.8 All Users shall indemnify SLEEK (and/or any of its affiliates) against any and all actions, judgements, claims, demands, costs, taxes and expenses (including legal and/or professional fees) howsoever incurred by SLEEK in the course of and pursuant to its duties and obligations provided by any SLEEK services in accordance with your instructions or these Terms.

2.9 SLEEK may require that, in order for the performance of SLEEK Services , all Users shall enter into any supplemental agreements or carry out any acts required by SLEEK or by law in order for SLEEK to provide SLEEK Services. SLEEK shall not be obliged to provide any SLEEK Services if the User fails to enter into a supplemental agreement or carry out any acts required by SLEEK or by law.

2.10 If SLEEK, in its opinion, is obliged to meet any of the User’s requirements or legal obligations, the User agrees that SLEEK is authorised to take any steps that it may in its reasonable discretion deem necessary to comply with such obligations or requirements, which includes taking professional advice or legal advice at the expense of the User.

2.11 At the request of SLEEK, the User shall provide SLEEK with all documents and information as required by SLEEK in order for SLEEK to comply with its internal policies, any applicable law or guidelines issued by any relevant regulatory authority and/or for any other reason that SLEEK may consider necessary from time to time.

3. Registration

3.1 Users must register for a User account to access and use SLEEK Services.

3.2 By creating a user account for any SLEEK Services, all such Users shall agree and  accept these Terms.

3.3 In order to use the Dashboard and SLEEK Services, you must provide all information and documents requested by SLEEK. You undertake and warrant to provide accurate, current and complete information and documentation.

3.4 In case of any change in the information provided by you upon registration you undertake to update this information without delay. SLEEK shall not in any way be held responsible or liable in the event that you have not updated your information or have not notified SLEEK of any change of situation.

3.5 A User registering on the Dashboard has access to the Dashboard through the combination of a username and a password. The combination username and password is strictly private and shall be kept confidential by the User.

3.6 In case of a loss of password, the User will be able to reinitialize its password on the Dashboard.

4. Affiliate Program

4.1 You may participate in SLEEK’s Affiliate Program (“Affiliate Program”) when you purchase any SLEEK Service set out above in Clause 2. All clients that have purchased any SLEEK Service will be automatically enrolled in the Affiliate Program.

4.2 The Affiliate Program is governed by the Affiliate Agreement (“Affiliate Agreement”).

4.3 You understand and agree that the terms and conditions set out in the Affiliate Agreement are made a part of these Terms and Conditions by this reference and you will be bound by them. To view the Affiliate Agreement and the Terms and Conditions set out therein, please consult us for further information.

5. Use of Services

5.1 SLEEK may at any time suspend or discontinue any SLEEK Services or any feature of any SLEEK Service, including support enabling the use of the Dashboard.

5.2 SLEEK will make every effort to ensure that SLEEK Services are available, however, such services may be interrupted to conduct maintenance, repairs, upgrades, or network or equipment failures.

5.3 The operation of SLEEK Services may be affected by external events including but not limited to epidemics, strike, blockade, war, acts of terrorism, riot, natural disaster, failure or reduction of power, or any force majeure events.

5.4 SLEEK will not be liable for any delay or failure to perform its obligations under these Terms if the delay or failure is due to any such events or causes referred to in paragraph 5.3 above, or any other event beyond SLEEK’s reasonable control.

6. Confidentiality

6.1 Definition of Confidential Information. In connection with their performance under these Terms, each party may from time to time make certain information available to the other party that is not generally known to the public at the time of its disclosure and is either identified as, or should reasonably be understood by the receiving party to be, proprietary or confidential (the “Confidential Information”). Confidential Information specifically includes, but is not limited to, the terms of any order form(s) entered into by the parties, User Content, business plans, product plans, roadmaps, strategies, forecasts, projects and analyses, the results of any audit related to the Services (including but not limited to any security audit), financial information and fee structures, business processes, methods and models, and technical documentation. Confidential information does not include information that: (a) is or becomes publicly available without breach of these Terms by the receiving party; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) is or was independently developed by the receiving party without the use of any Confidential Information of the disclosing party; or (d) is or was lawfully received by the receiving party from a third party under no obligation of confidentiality.

6.2 Protection of Confidential Information. Without the express prior written permission of the disclosing party, or as required by law, the receiving party will not disclose, transmit, or otherwise disseminate to any third party any Confidential Information of the disclosing party and will use at least the same degree of care and discretion with respect to the Confidential Information received from the disclosing party as it uses with its own similar information, but in no event less than a reasonable degree of care. The receiving party may disclose the disclosing party’s Confidential Information to its employees, affiliates, consultants, subcontractors, agents, or advisors (collectively known as “Representatives”) who have a strict need to access the Confidential Information for the purpose of performing under these Terms and only to those who are obligated to maintain the confidentiality of such Confidential Information under terms that are at least as protective as the terms set forth in these Terms. Either party may disclose these Terms to potential parties to a bona fide fundraising, acquisition, or similar transaction solely for the purposes of the proposed transaction, provided that any such potential party is subject to written non-disclosure obligations and limitations on use that are no less protective than those set forth herein.

6.3 Unauthorised use of Personal Information. Without the express prior written permission of the individuals involved, any use of Sleek personnel information including but not limited to the company secretary’s personal information including but not limited to name, identification number, email address and contact number for the registration of any accounts or for any other purposes is prohibited. Sleek reserves the right to take legal action and also to terminate our services should such a situation arise.

6.4 Equitable Relief. The receiving party acknowledges that the remedy at law for breach of these confidentiality provisions may be inadequate and that, in addition to any other remedy the disclosing party may have, it shall be entitled to seek equitable relief, including, without limitation, an injunction or injunctions (without the requirement of posting a bond, other security or any similar requirement or proving any actual damages), to prevent breaches or threatened breaches of these confidentiality provisions by the receiving party or any of its Representatives and to enforce the terms and provisions of this Clause 6 in addition to any other remedy to which the disclosing party is entitled at law or in equity.

6.5 Compelled Disclosure. The receiving party may access and disclose Confidential Information of the disclosing party if legally required to do so in connection with any legal proceeding or regulatory requirement; provided, however, that in such event the receiving party will, if lawfully permitted to do so. The receiving party will provide only that portion of the Confidential Information that is legally required to be disclosed, and any Confidential Information so disclosed shall maintain its confidentiality protection for all purposes other than such legally compelled disclosure. If SLEEK is compelled by law to access or disclose the User’s Confidential Information as part of a civil proceeding to which the User is a party, the User will reimburse SLEEK for the reasonable costs of compiling and providing secure access to such Confidential Information.

7. Intellectual Property

7.1 By agreeing to these Terms you agree to only subscribe to the use and access of SLEEK services. You acknowledge that you have a limited right to access and use SLEEK services and that no ownership rights are transferred to you under these Terms.

7.2 Other than the content generated by the User or other users of the Dashboard, SLEEK owns copyright in the content of this Dashboard. You may download and temporarily store one or more of the pages of this Dashboard for the purposes of viewing them and you may print any page from this Dashboard for use only by User and its employees, officers and agents.

7.3 Any other storage, copying, transmission or distribution of the content of this Dashboard as well as creation of any derivative works with respect to the Dashboard is prohibited without our consent.

7.4 Provided that the User complies with these Terms, SLEEK grants the User a worldwide, limited non-exclusive, royalty-free, non-assignable, non-transferable, non-sublicenseable and revocable licence to use the Dashboard in order to gain access to and use SLEEK’s Services.

7.5 The marks ‘SLEEK’ and its logo, and ‘SleekSign’ and its logo are trademarks of SLEEK, and nothing in these Terms gives User the right or license to use or reproduce those trademarks without SLEEK’s prior written approval.

7.6 SLEEK and the User may use third party software and application programming interfaces (“APIs”) when using the Dashboard or the SLEEK Services. SLEEK does not guarantee the reliability of such third-party software or APIs.

7.7 The User agrees that SLEEK IS not liable for any loss or damage arising out of the use of such third-party software or APIs to access any information, the Dashboard or SLEEK Services.

8. Payment Terms

8.1 The price, features and options of SLEEK Services depend upon the Subscription Plan selected by you.

8.2 The User shall pay SLEEK in advance the fees set out in the Subscription Package as stated on the Dashboard or the Website for the relevant SLEEK Services it has ordered (“Fees”). If the User has purchased a Subscription Package, SLEEK will automatically renew the User’s subscription 30 days before the end of the applicable subscription period. Unless the User chooses to cancel its subscription before the end of the applicable subscription period, the User authorises SLEEK to charge the User’s Payment Method (as defined below) for the fees relating to SLEEK’s Services for the renewed subscription.

8.3 The Fees shall be paid through a secure payment process incorporated into our Dashboard or Website, or by electronic invoice, which can be securely paid by credit card, debit card or bank wire. “Payment Method” means a current, valid, accepted mode of payment, as may be updated from time to time, which is provided by the User to SLEEK.

8.4 In the event that any fees are due for SLEEK Services not set out in the Dashboard or the Website, SLEEK shall issue an invoice to User for any such SLEEK Services provided. The User shall pay the fees set out in the invoice for such SLEEK Services on receipt of the invoice issued by SLEEK.

8.5 The User acknowledges and agrees that completion of the online payment process does not constitute SLEEK’s acceptance of a User’s offer to purchase SLEEK Services. SLEEK’s acceptance of User’s order shall take place only on commencement of SLEEK Services that the User ordered from SLEEK.

8.6 SLEEK reserves the right to decline an order for SLEEK Services for any reason and will refund any fees prepaid if an order is declined, provided that no SLEEK Services have been used by the User.

8.7 During the online payment process, the User shall be required to enter their payment details, which are disclosed directly to an independent third-party payments processor. The User authorises SLEEK to execute the Payment Method associated with the User’s account for payment of any fees due to SLEEK.

8.8 All payments are processed by an independent third-party payment processor. SLEEK excludes all liability for any loss or damage that might arise from the processing of User’s payment information, and the terms of service of that independent third-party payment processor shall apply.

8.9 The User acknowledges and agrees that if, for whatever reason, any payment is reversed or declined, where recurring payments are required, then the User’s liability to SLEEK will automatically be deemed a debt immediately due and payable. Any outstanding payments that a User owes SLEEK shall attract late payment interest of 15% per annum until full payment is received.

8.10 All Fees for any SLEEK Services are exclusive of VAT, sales tax, withholding tax or any other taxes that may be applicable / levied in connection with SLEEK Services, unless otherwise stipulated in an official invoice issued by SLEEK.

8.11 If a User does not pay for the SLEEK Services in full and on time, then SLEEK reserves the right to either terminate the use of the User Account and/or suspend and/or terminate the performance of the services forthwith in whole or in part until full payment is settled, upon which any resumption or re-activation of the SLEEK Services shall be determined by SLEEK’s sole and absolute discretion.

8.12 Any prepayment of Fees explicitly intended for SLEEK Services as set out in Clause 8.2 or otherwise is strictly non-refundable under any circumstances, unless otherwise stated by Sleek.

8.12 If the User has or will exceed the prescribed usage of a Subscription Package, SLEEK may at any time, even following the lapse of the relevant subscription period, inform the User that the said Subscription Package will be automatically upgraded to a new Subscription Package (“New Subscription Package”). In the event of such upgrade, the fees payable for the New Subscription Package will be revised accordingly. The User’s continued use and acceptance of the SLEEK’s Services will be deemed to constitute unconditional acceptance of the upgrade in the subscription package and the fees applicable to the New Subscription Package. Further, the User authorises SLEEK to charge the User’s Payment Method for the fees applicable to the New Subscription Package.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, SLEEK and its affiliates, directors, officers, employees, agents, representatives, partners expressly disclaim and limit their liabilities in connection with or arising out of the provision of the SLEEK Services and the use of the Dashboard.

9.2 SLEEK Services and the content and documents generated by the Dashboard are provided on an “as is” basis. No assurance, representation or warranty of any kind is made whether express, implied or statutory including but not limited to warranties of title or implied warranties of satisfactory quality, fitness for a particular purpose or non-infringement.

9.3 SLEEK will make every effort to provide high quality services, however, it does not make any representation or warranty that:

a) the information or content provided as part of SLEEK Services will be entirely correct and up to date;

b) the documents generated as part of the services will be accurate, adequate, reliable, free from defect or error or omissions, suitable for a particular purpose or legally sound;

c) SLEEK Services are free from bugs or viruses;

d) correspondence between a User and SLEEK will be free from interception, corruption, error, delay or loss;

e) access to SLEEK Services will always be available or uninterrupted, particularly if the unavailability or interruption is caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services;

f) use of SLEEK Services will achieve any particular commercial result and meet your expectations.

9.4 SLEEK shall not be liable for any indirect, special, incidental, punitive, exemplary or consequential losses or damages or any loss of profit, business or data arising out of the use of or the inability to use SLEEK Services.

9.5 Any liability of SLEEK to any User shall be (i) capped to a total aggregate sum of £10,000 or (ii) limited to the total amount paid by the User to SLEEK for the services provided over a cumulative period of one (1) year, whichever is lower. Notwithstanding the foregoing, SLEEK reserves the right, at the User’s expense, to assume the exclusive defense and control of any matter for which the User is required to indemnify SLEEK, and the User agrees to cooperate, at his/her sole expense, with SLEEK’s defense of such claims. SLEEK will use reasonable efforts to notify the User of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.. 

10.  Indemnity

10.1 You agree to indemnify and hold SLEEK (and/or its affiliates, officers, directors and employees) harmless from and against all liabilities, damages, claims, cists (including legal fees and costs), and expenses in connection with or arising from:

a) your breach of these Terms,

b) your use of SLEEK Services and/or

c) any misrepresentation made by you.

10.2 All Users represent, warrant and undertake that they shall comply with all applicable laws and regulations when using any SLEEK Services.

10.3 All Users shall indemnify SLEEK (and/or any of its affiliates officers, directors and employees) against any and all loss, damage, actions, judgements, claims, demands, costs, taxes and expenses (including legal and/or professional fees) howsoever incurred by SLEEK arising from a User’s breach.

10.4 Notwithstanding anything in these Terms and in addition to Clause 11.2, in the event of persistent or impending breach by the User of these Terms or any applicable laws, as may be reasonably determined according to SLEEK’s sole and absolute discretion, SLEEK shall be entitled to pursue such legal and administrative recourse as may be necessary, including assuming control of the User’s account or initiating filings with the relevant authority on the User’s behalf, in other to discharge its duties under applicable law and / or to mitigate the effects of such breach or default.

10.5 The foregoing Clause 10.4 shall be in addition to and shall not adversely affect any other rights or remedies available to SLEEK under applicable law.

11. Termination of SLEEK Services

11.1 Save as otherwise provided in these Terms, either party may terminate any SLEEK Services by giving at least thirty (30) days’ written notice to the other party. 

11.2 Notwithstanding the foregoing, SLEEK reserves the right to immediately terminate the SLEEK Services upon written notice to the User if SLEEK reasonably determines, in its sole and absolute discretion, that the User is in breach of these Terms, any applicable terms of service or any applicable laws which is incapable of remedy. For the avoidance of doubt and with reference to Clause 8.4, if termination occurs pursuant to this Clause 11.2 the User shall not be entitled to any refund of the Fees.

11.2 SLEEK may also immediately terminate any of the SLEEK Services upon written notice to the User for any reason whatsoever, provided that the User shall be given a pro-rata refund of the Fees.

11.3 If you decide to terminate the Services before the Services expiry date, because of clear negligence and/or material default by Sleek, then Sleek shall within fifteen (15) business days refund the balance of the current annual services fees on a pro-rata basis in respect of the unexpired period to which the annual services fees relate. No refunds shall be given under any other circumstances.

11.4 If you terminate any SLEEK Services, SLEEK shall be entitled to determine your access to the SLEEK Dashboard. You will be able to export the records pertaining to your Company for a period of twelve (12) months from the date of termination (the “Post-Termination Period”).

11.4 Following the expiry of the Post-Termination Period, you acknowledge that your Company information may be deleted or overwritten from the SLEEK platform, subject to the SLEEK Privacy Policy and retention requirements under the applicable data protection laws. It is your sole responsibility to maintain the records of the Company after the termination of any SLEEK Services.

12. Privacy

12.1 By using and/or accessing the SLEEK Dashboard, Website or any SLEEK Services, you acknowledge that you have read and agree to the SLEEK Privacy Policy, available at our Website, which shall be read together with and shall form part of these Terms.

12.2 You consent to the collection, use and/or disclosure or handling of your User Personal Data for the purposes set out in the SLEEK Privacy Policy.

12.3 By using the SLEEK Dashboard, Website and any SLEEK Services you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message, information or User Personal Data submitted through the SLEEK Dashboard may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

12.4 Subject to the SLEEK Privacy Policy, SLEEK will maintain certain User Personal Data strictly for internal purposes, including but not limited to managing the performance and functionality of the Website, information security, prevention and detection of spam, fraud, and abuse, troubleshooting, and to improve or enhance the SLEEK Services by, among other things, to train computational models and algorithms and generating outputs and data sets, and other related machine-learning purposes. For the avoidance of doubt, the foregoing purposes shall not involve the use, processing or exchange of User Personal Data externally or through the public domain unless required pursuant to any statutory order or legal obligation.

13.  Variation of these Terms

13.1 These Terms may be varied from time to time by SLEEK.

13.2 In case of a material change to the Terms, SLEEK will inform you by notice. If you continue to use SLEEK Services you agree to be bound by the then current terms.

14.  Waiver and Severability

14.1 SLEEK’s failure to enforce a provision in these Terms is not a waiver of SLEEK’s right to do so later.

14.2 If a provision in these Terms is found to be unenforceable the remaining provisions of these Terms will remain in full effect and an enforceable term will be substituted, reflecting the initial intent.

15.  Third-party Rights

Only the User and SLEEK shall be entitled to enforce these Terms. Nothing in this Agreement, express or implied, is intended to confer on any person, other than the parties hereto, any rights or remedies under or by reason of this Agreement.

16.  Governing Law

16.1 These Terms shall be governed by, and construed in accordance with, the laws of England and Wales.

16.2 The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of connection with this Agreement (including a dispute regarding the existence, validity or termination of this Agreement.

17.  Dispute Resolution

In the event of any issue or discrepancy (“Dispute”), the User agrees to first attempt to resolve such Dispute, howsoever arising, informally by contacting [email protected] and reasonably cooperating with SLEEK towards resolving such Dispute prior to filing any claim against SLEEK in any legal forum.

18. By accessing the Website or using the SLEEK Services, the User unequivocally agrees and reaffirms his/her agreement to these Terms.